Contact information

Customer Service

Email: support@warm-haus.com

Use this address for orders, returns, shipping questions, and product questions.

Hours

Monday–Friday, 9am–5pm Pacific Time. We reply to emails within 1 business day during those hours. We do not currently offer phone support.

Location

Warm Haus is based in San Mateo, CA. We operate online-only and do not have a public storefront for in-person visits.

Privacy Requests

For privacy-related requests, email support@warm-haus.com with the subject line "Privacy request." See our Privacy Policy for details.