Terms of service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of warm-haus.com (the "Site") and any orders placed through it. By browsing the Site or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

2. Eligibility

You must be at least 18 years old to place an order. By checking out, you confirm you are 18 or older and legally able to enter into a binding contract.

3. Orders and Acceptance

An order placed through the Site is an offer to purchase. We reserve the right to accept or decline any order, including for suspected fraud, pricing errors, or stock issues. A binding contract forms once we send you a shipping confirmation.

4. Pricing

Prices are listed in US dollars and exclude applicable sales tax, calculated at checkout. If a pricing or product description error is discovered, we may cancel or correct affected orders before shipping and will notify you.

5. Shipping and Risk of Loss

Shipping terms are described in our Shipping Policy. Risk of loss passes to you once the carrier marks a package as delivered.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

7. Proper Use

Our lighting products are designed for standard US 110-120V residential electrical outlets. Do not modify, disassemble, or attempt to repair a product yourself, as doing so may create a safety hazard and will void any applicable return or replacement eligibility.

8. Intellectual Property

The Warm Haus name, logo, product photography, descriptions, and Site design are the property of Warm Haus and are protected under applicable copyright and trademark law. You may not copy, reproduce, or redistribute this content without our permission.

9. Disclaimers

The Site and products are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties not expressly stated in writing, including implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim related to the Site or your order is limited to the amount you paid for that order. We are not liable for indirect, incidental, or consequential damages.

11. Governing Law

These Terms are governed by the laws of the state in which Warm Haus is registered to do business, without regard to conflict-of-laws principles.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date below reflects the current version. Continued use of the Site after changes constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms can be sent to support@warm-haus.com.